You can set up your point of sale system and start the business operations in a short time with our personalized assistance and 24-hour support system. We will first conduct site surveys for our clients and advise accordingly to help our clients achieve high optimization in their business workflow.

Most POS systems are pricey and involve extensive setup and training. BIG POS is a smart, user-friendly, and cost-effective solution. Depending on your business size, the monthly pricing ranges from $0 for BUNDLE to $79 for PRO. There’s also a 30-day free trial. Refer to our pricing page for more details.

The base price covers up to 10 staff logins with custom roles & permissions. It includes phone support with no hidden fees. Additional costs only apply for API access, on-site installation, or additional terminals.

No. BIG POS aims to assist ambitious entrepreneurs, especially those with small firms. Our customers will get full features for one low price, with no hidden fees. If you require on-site help, you simply have to pay for transportation fees.

The BIG POS inventory management system allows the business owners to have more than one business location and adequately keep track of inventory at each location without being present — no more worries about employee theft or pricing inconsistencies between one location and another.

BIGPOS offers a bundled solution (POS + payment) with our payment partners:

• In-store payments: 1.2% to 1.5% per transaction (blended/flat rate for local cards, ex GST)
• Online gateway: 2% per transaction (ex GST)
• The rate covers integration fees and terminal rental for in-store payments
• Merchants can configure surcharges that comply with local laws

• Per station cost: $600-800 per station
• Software licensing: $800-$1,200 monthly with full features inclusive of phone support and cloud storage fees
• Payment processing: 1.2% to 1.5% per transaction (ex GST) for local cards

BIG POS hardware packages start at $1,200 for a complete single-terminal setup. Additional terminals cost $600-800 each. We support bring-your-own-device options for tablets and receipt printers to reduce costs.

EFTPOS terminals in Australia typically cost between $0 (through rental with high transaction volume) and $300 or more (for purchase), depending on whether you rent or buy the device.

To run BIG POS, you'll need:

• Desktop terminals for your POS stations
• EFTPOS terminals for payment processing
• Connectivity: Ethernet, WiFi, or Bluetooth
• Receipt printers (optional - you can bring your own)
• Tablets (optional - BYOD supported)

In Australia, BIGPOS integrates with Nuvei and Tyro for both in-person and online payments.

Yes, BIGPOS offers integration with Xero for seamless accounting and bookkeeping.

BIGPOS offers an in-built loyalty platform called B Reward app. We do not currently support 3rd party loyalty system integrations.

BIGPOS Australia does not offer integration with third-party delivery providers like Deliverect, Doshii, or sync orders from platforms like Ubereats, Doordash, and Hungry Panda.

However, we have in-built delivery and self pick-up order functionalities that work in a similar flow.

BIGPOS does not currently offer integration with Shopify for unified online and in-store stock tracking. We may have plugins built for WooCommerce with WordPress sites.

Yes, our Australia team can provide support in multiple languages including Malay, Mandarin, and Hindi.

Australia business hours are 9am to 5pm, Monday to Friday. Support outside of business hours is backed up by our Technical team at HQ.

We provide comprehensive training options:

• On-site training for teams located in accessible areas
• Virtual training via video conferencing and phone support for remote regions
• Quick reference guides with step-by-step instructions for daily operations
• Online training portal with 24/7 access to resources
• Video tutorials covering every feature with real-world examples
• Interactive simulations for practice without affecting live data
• Certification programs with completion certificates
• Monthly webinars introducing new features and best practices
• Dedicated on-site training available for teams of 10 or more

Yes, BIGPOS system supports offline mode for up to 7 days, ensuring your business continues running even during internet outages.